FAQ
1. What does the Beige Wedding journey look like?
A sales representative would be closing the deal with you. Afterwards, a client success representative would reach out to you for all the logistic support and wedding guidelines. A pre-production call will be set 1-2 weeks before the wedding date to meet your creative team and project manager, and discuss your expectations. After the shoot is completed, the photos/video will be sent to you via google drive to your email.
2. What packages do you offer?
We specialize in wedding videography and photography, offering full-day coverage, highlight films, teaser trailers, drone footage, and photo albums. Custom packages are also available to fit your unique vision.
3. How far in advance should we book?
We recommend booking at least 6–12 months in advance to ensure availability, especially during peak wedding seasons (spring and summer).
4. Is there any required payment for booking?
A 50% retainer is required to secure your date. The remaining balance is due 2 weeks before your wedding. We accept payments via credit card, bank transfer, or Zelle.
5. How do we book you?
Just reach out through our [Official contact information – TT link, social media, phone number, etc), and we’ll check our availability and send over a proposal. Once the contract is signed and the deposit is paid, your date is locked in!
6. Can we request specific demographics (race, gender, or background) for the creative team?
We understand that comfort and representation can be important on such a personal day. While we don’t assign team members based on demographic criteria, we’re happy to accommodate any comfort-based preferences whenever possible.
7. Can we cancel?
Yes — we do allow cancellations, preferably 2 weeks prior to the wedding date. However, this may result in cancellation fees. We do offer Beige credits of the deposit paid which can be availed anytime for any service.
1. How many photographers/videographers will be at our wedding?
Typically, we send 1–2 videographers and/or photographers depending on the package you choose and the scale of your event. We may send more upon request (charges applied).
2. Do you travel for weddings?
Absolutely! We love destination weddings, anywhere around in the USA. Travel fees may apply depending on the location, which will be clearly outlined in your custom quote.
3. What happens if it rains or the weather changes?
We always come prepared with equipment for various weather conditions. If you have an outdoor wedding, we’ll work with your coordinator to find the best plan B without compromising quality.
4. Can you accommodate multicultural or multi-day weddings?
Absolutely. Our team is experienced in South Asian, Western, and fusion celebrations. We tailor coverage and deliverables to match the structure and cultural nuances of each event.
5. Do you provide a certificate of insurance whenever required?
Yes. We can provide a Certificate of Insurance (COI) upon request. If your venue requires one, simply share their contact details or specific coverage requirements, and we’ll send the COI directly to them (or to you) prior to the event date.
1. Can we schedule a venue walkthrough or virtual scout?
If it is accessible, yes — we often send our creative team to do a physical or virtual walkthrough 2–3 weeks before the event to lock in lighting plans, movement paths, and camera placements.
2. Can we share a shotlist or Pinterest board?
Yes — it helps us align with your aesthetic and ensures we capture must-have moments.
3. Do you allow multiple locations for wedding coverage?
Yes — we frequently cover weddings that take place across multiple venues or locations. Our team plans logistics carefully to ensure smooth transitions and full coverage at each site. If the locations are significantly distant, we may include a small adjustment to the package.
4. When does the creative(s) arrive at the venue?
The creative(s) arrive approximately an hour before the coverage time for set up. However, we can tailor this to your timeline.
5. Do you coordinate with other vendors (planner, DJ, etc.)?
Yes — we collaborate with your wedding planner, venue, and key vendors to ensure smooth logistics.
6. When can we expect to talk to the creative team?
We connect the videographer/photographer with you usually 1-2 weeks before the wedding date via a group chat. You may request for their information earlier.
7. Can we suggest a specific wedding wardrobe for the creative team?
Yes, we generally suggest the creative team follow the theme and mood board.
8. Can the creative team stay beyond coverage time?
Yes — our team can absolutely stay to ensure all key moments are captured. Overtime is billed hourly based on your package rate before the extended coverage begins.
9. Can we have separate coverage time for photographer and/or videographer?
Yes — we can customize coverage so that the photography and videography teams begin or end at different times, depending on your event schedule.
10. Can we upgrade/modify our package?
Yes — you can absolutely upgrade or modify your package, preferably 1 week prior to the wedding. This may or may not incur additional charges.
1. How long does it take to receive the final video/photos?
Our general operational protocol follows a 3-week benchmark for deliverables. We always aim to deliver sooner when possible.
2. Do you offer expedited delivery?
Yes — this can be availed with your initial package.
3. How are files delivered and formatted?
Final assets are provided via a google link drive to your email and downloadable high-resolution files. On site delivery of raw footage by USB or hard drive can be added upon request with additional charges.
4. Can we choose the music for our wedding film?
We use licensed music to comply with copyright laws. You’re welcome to share your music preferences, and we’ll do our best to match the vibe you’re looking for!
5. What’s included in the revision process?
Revision includes two complimentary rounds of narrative or color adjustments (minor changes). Structural or creative re-edits beyond that incur an additional fee.
6. Can we provide reference videos?
Of course! It helps us align with your aesthetic and vision.
7. Do you offer raw (unedited) footage?
Yes — raw footage is available as an add-on. Please let us know at booking if this is something you’d like included.
8. Will our wedding be featured publicly or used for marketing?
We always seek written consent before featuring any client’s work in our portfolio or marketing materials.
9. Can we share the photos/videos on social media?
Of course! We love when our couples share their memories — we just ask for a quick tag or credit.
10. Will the footage be backed up?
Yes — we store backups for a limited period (usually 3–6 months) after delivery, in case you need replacements.